Talk System sells a wide variety of factory equipment and mechanical components, modules and parts. Through these activities we aim to provide products that precisely match customer needs based on the customer's understanding of product function and our understanding of the customer's application. In this way we continuously raise corporate value, forming the management policy that drives our human resources development, through which our staff hone the skills to provide services that will earn customer satisfaction. At the same time, we cooperate with our suppliers to contribute to sustainability at the local and global level, based on an awareness of our social responsibility as a corporate citizen to provide future generations with a healthy planet.

1.	Establish, operate and continuously improve effective quality and environmental management systems.
2.	Comply with legal regulations and company supported standards regarding quality and the environment.
3.	Focus on the following items to raise quality and protect the environment. (1) Assure customer satisfaction Use full capabilities of corporate support system and sales management system to assure customer satisfaction and user confidence. (2) Establish and follow policies that earn customer trus Strengthen the management system and establish and operate an information risk management system to earn customer trust. (3) Provide the correct products in a timely manner Improve product delivery efficiency and maintain appropriate inventory management to assure that the correct products are delivered in a timely manner. (4) Take measures to reduce burdens on the environment Reduce consumption of electric power and packaging materials. Expand offering of environmentally considerate products.
4.	Establish quality and environmental targets and perform internal audits on a regular basis to identify areas for improvement.
5.	Ensure that all staff fully understand this policy. Publicize the policy outside of the company.
	1st June 2011 Talk System Co., Ltd. President & CEO Shigeru Wako

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[ISO9001 Certification Details] Date first registered 3rd February 2010 Date certificate expires 2nd February 2013 Certificate No. QC09J0086 This certificate has been awarded by Japan Audit and Certification Organization for Environment and Quality (JACO) Scope of activities Sales and support of factory equipment and mechanical components, modules and parts. Awarded to Talk System Co., Ltd entire site In recognition of the organization's quality management system which complies with ISO9001: 2008, JISQ9001: 2008		[ISO14001 Certification Details] Date first registered 26th November 2007 Date certificate expires 25th November 2013 Certificate No. EC07J0114 This certificate has been awarded by Japan Audit and Certification Organization for Environment and Quality (JACO) Scope of activities Sales and support of factory equipment and mechanical components, modules and parts. Awarded to Talk System Co., Ltd entire site In recognition of the organization's quality management system which complies with ISO14001: 2004, JISQ14001: 2004